Training2018-08-03T13:57:42+00:00

Flexible Training Options

It is our goal to make sure you are getting the most out of ProjectMatrix. Even if you have been using our software for years, we are confident you will benefit from attending training. Online training is facilitated by GoToMeeting or set up an on-site training with a trainer. To make online training easier for you to schedule, we have partnered with Calendly to schedule training at your convenience.

Training classes can be designed for all levels of users. Before your training, we will set up a meeting to go over your needs and set goals for the training. Our classes begin by teaching general functions like opening a program, understanding the screen layout and working with files. After you get the basics down, we can progress to more advanced topics. Throughout the instruction, we use hands-on exercises to allow you to put to work what you have just been shown.

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ProjectMatrix Training
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Online Training

With online training, we can cover as much or as little as you like. Select your ideal training from an itemized syllabus, or meet with one of our trainers to discuss your needs. Our online training is supplementary to our on-site training and we encourage everyone, regardless of experience level, to attend. With over 12 years experience using GoToMeeting, we find that groups of 5 or less work best. If you are looking to schedule training for a large group, or require a longer session, we recommend an on-site training. Online training is billed per hour.

  • More economical

  • Can be spread out over several days

  • Remote computer interaction using GoToMeeting

  • Schedule at your convenience using our Scheduling Assistant powered by Calendly

  • Perfect for new employees

  • Recommended for 1-2 users

  • Priced per hour

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On-Site Training

Have us come to you! ProjectMatirx offers on-site training, which is perfect for new customers, a larger group, or reviews. We have found that we get the best interaction and feedback when the trainer is on-site.  Speak with one of our trainers before they arrive to go over needs and customize the training to fit your office.

  • In-person training means more interaction

  • Help setting up the software

  • Hands-on troubleshooting

  • Review software in a relaxed environment

  • Recommended for new customers

  • Recommended for 3 or more users

  • Priced per day plus travel expenses

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ProjectMatrix OnSite Training

Meet the Trainers

Rob Detrick
Rob DetrickDirector of Customer Service
As the Director of Customer Service at ProjectMatrix, Rob has been with the company since 2005.
Erin Corrill
Erin CorrillTrainer & Social Media
As a Trainer and Social Media Marketer at ProjectMatrix, Erin has been with the company since 2017.
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What Our Customers Are Saying

We pride ourselves on customer support and training! With every support chat that you do, you will receive a simple survey to fill out.  Here are some of the more recent responses from our customers.

“Very helpful!!! Thank you!!!”

03/06/2018

Lindsey

“Excellent support service!!!!!”

02/28/2018

Rhonda

“Always fast and courteous service, no matter who I’m working with (usually Cody, Chris, and Rob).”

02/27/2018

Ed

“Cody was quick, efficient, and complete. He knew exactly what I needed and made it happen right the first time.”

05/22/2018

Angela

“It is so nice to be back with ProjectSpec. It’s nice not to have to wait for hours to get help! Refreshing!”

05/23/2018

Rebecca

“Cody was very helpful. He was able to solve my issue in seconds. I think you have the best software support I have ever used.”

06/5/2018

Alyssa

“Your team is always so helpful and quick to respond!”

06/14/2018

Lauren

“Cody was great as usual. Thanks again for all of your help!”

06/14/2018

Patricia

“Thanks Chris.. you were outstanding.. :)”

06/14/2018

Lysa

“Chris was super quick at finding a fix and answered my specific question quickly as well. Impressed with the chat feature and how quick Chris was to help.”

06/14/2018

Kelso