Created by Designers, for Designers

ProjectMatrix was founded by interior designers who worked in the contract furniture industry. They wanted a better choice for software and decided to just create their own. Thirty-one years ago ProjectMatrix was born, and our dream to be the better choice is still alive. We pride ourselves on excellent customer service and being available for our customers. There are tens of thousands of professionals in 28 countries who use ProjectMatrix in AutoCAD and Configura CET Designer for pricing, quoting, and creating orders.

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Utilities

Looking for a little more simplicity? Use these tools to help you make your design process easier.

Design

Easily convey your ideas and plans within a visually intuitive environment that makes sense to you as the designer.

Specification

It’s important for you to get it right the first time. That’s why we created a tool to make sure that you do.

Fast Customer Support

We pride ourselves on being responsive. If you run into a problem, it should be fixed as quickly as possible. We are available from 8:30 am to 5:00 pm EST, Monday through Friday and can be reached at (513) 554-1665. Our receptionist will direct you to someone that can help. If you need assistance after our regular business hours up to 11 pm EST, please call the main number and follow the prompts to receive an emergency after-hours call back.

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Training is Everything

It is our goal to make sure you are getting the most out of ProjectMatrix. Even if you have been using our software for years, we are confident you will benefit from attending training. Online training is facilitated by GoToMeeting or set up an on-site training with a trainer. To make online training easier for you to schedule, we have partnered with Calendly to schedule training at your convenience. Click below to schedule your training with us now!

Schedule Training

Schedule Software Demo

Interested in seeing how our software works? We would be happy to schedule a GoToMeeting with your team to demonstrate and to answer questions. Most demonstrations take around an hour, but can be more or less depending on your needs.

Schedule Now
ProjectMatrix Software Demo

What Our Customers Are Saying

We pride ourselves on customer support and training! With every support chat that you do, you will receive a simple survey to fill out.  Here are some of the more recent responses from our customers.

“I’m blown away at the response time speed and how you were able to instantly fix the issue I was having. Thank you for yoour help. Truly “WOWed” by how that went.”

6/13/2019

Salena

“I was helped immediately and was able to get what I needed worked out. Thanks PM!!”

6/13/2019

Jenna

“Absolutely on point with answering my questions and solving my problem. Went from fully confused to completely clear. Very great experience with customer service. Thank you.”

6/13/2019

Emily

“Chris demonstrated excellent customer service and technical knowledge – fixing the issue quickly.”

6/18/2019

Robert

“Every time, every question, always outstanding service!”

6/19/2019

Christin

“I don’t even think it took him a minute to resolve the issue! Great service.”

6/18/2019

Jennifer

“I love being able to get in contact with someone when I need them instead of having to wait for a call back.”

10/29/2019

Diane

“Chris was extremely helpful, and really quick. I appreciate when a tech can give me the exact answer we need in under a minute. Thank you, Chris!!”

11/01/2019

Brandon

“Chris was able to determine and solve my issue promptly and explained in a manner I could understand. He’s a rockstar!”

11/12/2019

Kyrah