Which Version do I currently have?

Version 4 users do not need to run this update.  Version 4 icons are a white background with colored pyramids.   Verison 5 users DO need to run this update.  Version 5 icons are a solid colored background with a white pyramid.

By |2021-09-14T15:12:22+00:00September 14th, 2021||Comments Off on Which Version do I currently have?

How does the install work?

 Once you agree to run the install, a snapshot of the Manufacturers you have installed will be taken. Your old catalogs database will be removed from your computer. This only affects your catalogs, not your Symbols.  Those will remain the same.  This will help to speed up the updating process. Using the snapshot, the program [...]

By |2021-09-07T17:18:57+00:00September 7th, 2021||Comments Off on How does the install work?

I use version 4. What do I need to do?

Nothing.   Please see the screenshots below to determine if you need to run the update. If all of the software you are using has a catalog reader that looks like this, then you can ignore this update: If any of the programs use a catalog reader that looks like this, then you do need to [...]

By |2021-09-09T20:31:30+00:00September 3rd, 2021||Comments Off on I use version 4. What do I need to do?

How long will I be unable to use ProjectMatrix software?

The update time will depend on the Manufacturers you have installed and your internet connection.  We have done everything to help minimize downtime; however, users with a lot of manufacturers installed or with slower internet connections may want to run the update at the end of the day or during the weekend to minimize downtime. [...]

By |2021-09-14T15:16:04+00:00September 2nd, 2021||Comments Off on How long will I be unable to use ProjectMatrix software?

What happens to my Legacy Catalogs?

Since this is a data format change you will lose your legacy catalog data.  Please CLICK HERE to request the catalog you need.  We will do our best to accommodate your request.  Please allow us 5 business days to respond. NOTE:  This does not affect manufacturers that use Pricing Zones to handle old pricing. NOTE: [...]

By |2021-09-15T14:54:29+00:00September 2nd, 2021||Comments Off on What happens to my Legacy Catalogs?

What is being installed?

The old data downloaded information and wrote the data in one massive database that contained every manufacturer, catalog, and part number in one database.  This update will delete that database, and redownload individual catalog databases which allow for faster download and installation.

By |2021-09-03T21:59:58+00:00September 2nd, 2021||Comments Off on What is being installed?
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