We know you have questions about how this is all going to work. We will attempt to answer all of them here.

How long does it take to receive a login to the new license manager?

We will be assigning a login to the account manager within 1 business day. Account managers will need to add users to the license manager Once you have received your login information in your email, login to activate your account. Download the updated software using the ProjectMatrix Installer Download your manufacturer data through the new [...]

By |2020-11-12T20:00:31+00:00November 12th, 2020||Comments Off on How long does it take to receive a login to the new license manager?

How does this update affect my current drawings?

The new Version5 data will support symbols drawn with the old data, no need to re-draw your drawings using the new data. If you want to re-option a part that was created using the old data, you will want to delete it and place it again with the new data. We are working on a [...]

By |2020-11-12T21:37:42+00:00November 12th, 2020||Comments Off on How does this update affect my current drawings?

How long can I use the old extension and old data?

We will begin phasing out the old software platform on July 1, 2021.  Until then, we will continue to support our previous software with the same amazing support users have always known from us. We will be offering many FREE training sessions on all of our new software, to give users ample opportunity to learn [...]

By |2020-11-12T18:59:42+00:00November 12th, 2020||Comments Off on How long can I use the old extension and old data?

How do I download the new ProjectNotify?

Request a login to the new license manager. Once you get the login sent to your email, login to activate your account. Once you have logged in, click on the ProjectMatrix Installer to download the new version of ProjectNotify. Once you have downloaded the new version of ProjectNotify, you will want to download your Manufacturer [...]

By |2020-11-12T20:21:28+00:00November 12th, 2020||Comments Off on How do I download the new ProjectNotify?

I see an error on the new tabs, what do I need to do?

If you are seeing an error on the Catalog Reader Tab, or the Part Search Tab, you need to either: A.  Click on the Version5 check box at the bottom of the main ProjectSymbols Tab to activate the new data. B.  Request a login to the new license manager, download the new version of ProjectNotify, [...]

By |2020-11-12T20:23:20+00:00November 12th, 2020||Comments Off on I see an error on the new tabs, what do I need to do?

Do I have to use the new features and upgrade my data right away?

No.  We will continues to support all of our old software until we begin phasing it out on July 1, 2021.  Until then, you may use the current extension that you know and love.  To do so, uncheck the "Version5" box at the bottom of the extension.  This will disable all the new features, until [...]

By |2020-11-12T20:17:56+00:00November 11th, 2020||Comments Off on Do I have to use the new features and upgrade my data right away?

I only use ProjectSymbols for CET. Do I still need a login to the license manager?

Yes.  We have made several enhancements to everything!! Because of this, the only way to download catalogs and symbols is through the new license manager. Once you have a login, you can click on the ProjectMatrix Installer to download the latest version of ProjectNotify.  This version of ProjectNotify is needed for the new features and [...]

By |2020-11-12T18:33:57+00:00November 11th, 2020||Comments Off on I only use ProjectSymbols for CET. Do I still need a login to the license manager?
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